Return & Refund Policy
Return & Refund Policy Thanks for shopping at Botaslopez.com. If you are not entirely satisfied with your purchase, we're here to help.
Returns
Our return policy is simple. If you are not completely satisfied with your purchase, you may return it within 30 days, as long as the item is in its original, perfect condition with all tags and packaging intact. We will issue a refund for the cost of the item, minus any shipping and handling fees. Please note that the customer is responsible for all shipping costs associated with returning the item. If the item is not in its original condition, we reserve the right to refuse the return or offer a partial refund. Thank you for choosing our store for your footwear needs!, Returns
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. For additional information in this section, Refund
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions or concerns on how to return your item to us, contact us
